FAQ

How long does delivery take?

Orders are delivered nationwide within South Africa in 5–12 business days via Aramex, with a tracking number emailed to you once your order is packed and shipped.

Is shipping free?

Yes — shipping is free on orders over R600. Orders under R600 have a flat shipping fee of R90.

Where do you ship?

Currently we only ship within South Africa.

What payment methods do you accept?

We accept PayFast and Yoco, as well as major credit and debit cards through our secure checkout.

Can I return an item?

Yes — we offer 30-day returns on unused items in their original packaging. See our Returns Policy for details.

How do I track my order?

You'll receive an email with a tracking number as soon as your order is packed and handed to the courier.

How can I contact you?

Email us at rivaldoschippers21@gmail.com or use our Contact page.